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What Is JioSafe, How It Differs From Popular Apps Like WhatsApp And Signal

Jio , a leading telecom provider, is enhancing its 4G and 5G services by introducing new features for its users. The latest addition is JioSafe , an app touted as an ultra-secure communication tool, primarily for video calls .

JioSafe, available for both Android and iOS users, usually requires a monthly subscription fee of Rs 199. However, as part of a special launch offer, JioSafe is free for the first year. This initiative is part of Jio's strategy to establish itself in the secure video-calling market. Here's a detailed look at what JioSafe offers.

JioSafe is designed with five layers of protection, which Jio claims makes it “hack-proof.” Users can send texts, make audio calls, or video calls to other JioSafe users. However, there are specific requirements for using JioSafe, setting it apart from other messaging and calling apps.

The app requires a 5G smartphone with a Jio SIM card connected to a 5G network to function. If any of these conditions are not met, the app will not operate. Consequently, Jio customers still on a 4G network cannot use JioSafe.

This restriction also means that JioSafe is only available within India, preventing users outside the country from accessing the service.


Currently, users need a data plan that includes unlimited 5G data to use JioSafe. Starting next year, a monthly subscription will be necessary to continue using the app.

JioSafe demands 5G connectivity not just for sign-up but also for every message or call. The app supports both individual and group video calls (Secure Room), with the latter accommodating up to five users at a time.

Is JioSafe truly secure?
Jio asserts that JioSafe is highly secure, leveraging Jio 5G’s quantum-secure network, which is reputed to be impenetrable. Each call made via JioSafe is encrypted and authenticated, ensuring protection against unauthorized access.

The inherent security of a 5G network, which is more robust than 4G/3G/2G networks, adds to JioSafe's safety. The 5G standalone (SA) network by Jio employs a dedicated core network with 256-bit encryption and a technology called Subscriber Concealed Identity (SCI), which conceals the user's identity. These features make JioSafe a promisingly secure platform.

JioSafe identifies secure contacts with a shield icon, indicating both parties are protected. Contacts without this icon are considered unsafe.

For JioSafe to work, users must grant access to all saved contacts, allowing the app to identify other JioSafe users. Additionally, users can invite others to join JioSafe via SMS with a download link.

How does JioSafe compare to Signal ?
Signal, a widely-used secure messaging app, operates on any mobile or Wi-Fi network without issues and is free with no subscriptions. JioSafe, however, is exclusive to Jio 5G users and requires a subscription after the first year.

How does JioSafe differ from WhatsApp ?
While JioSafe shares some features with WhatsApp, Meta's app is more versatile, available on both smartphones and desktops. WhatsApp and Signal both offer end-to-end encryption, while JioSafe currently only provides encrypted services.

Is JioSafe a better choice?
As a new and free app (initially), JioSafe presents an interesting option for Jio users seeking privacy and security. However, its user base is still growing, and many other messaging apps are free and more accessible across various devices and networks. Nonetheless, JioSafe is worth considering for those looking for a secure communication platform.

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