Why are employee spirits dwindling? 8 Key factors impacting mental wellbeing at work

In today’s fast-paced corporate world, discussions around employee well-being often revolve around the idea of work-life balance . However, a recent global study reveals that factors like keeping good relationships at work and finding purpose in one’s role have a more profound impact on mental health than the conventional focus on workload and flexibility.

The study, Work Culture & Mental Wellbeing, conducted by the US-based organisation Sapiens Labs , analysed data from over 54,000 respondents across 65 countries, uncovering new insights into what truly affects employee morale and mental health.

Surprising findings of the study
Contrary to popular belief, Indians working in offices exhibited better mental health compared to their counterparts engaged in hybrid or remote work setups. This is particularly striking when compared with findings from regions like the Americas and Europe, where employees with hybrid work arrangements reported the highest levels of mental well-being. These results underscore that the work environment’s nuances and the way employees engage with their tasks can significantly influence their mental state.

Nine key work culture factors impacting mental health at work

The study highlighted nine crucial aspects of work culture, ranging from relationships with colleagues to feeling valued in one’s job. By analysing data from the Global Mind Project , Sapiens Labs identified these as pivotal in shaping employees' mental well-being. Let’s explore some of these key factors that have emerged as leading contributors to declining employee spirits.

Lack of Control, Flexibility Over Time

One of the top complaints among employees is the feeling of being trapped in rigid schedules. When workers have little to no control over their time, whether in terms of setting their own hours or managing personal commitments, their mental well-being takes a hit. Flexibility is essential for allowing individuals to balance work demands with personal responsibilities, but the absence of this can foster feelings of resentment and burnout.

Workload Pressure

It’s no surprise that being overburdened with work leads to stress and anxiety. Many employees feel overwhelmed when expected to handle excessive workloads with limited resources or time. This persistent pressure can diminish motivation, leaving individuals feeling drained and undervalued. While manageable workloads foster productivity and engagement, heavy workloads can have the opposite effect, leading to chronic stress and depression.

Stunted Learning and Growth Opportunities

Employees who feel they are stagnating in their roles are more likely to become disengaged. Career progression and continuous learning are crucial for maintaining enthusiasm at work. Without clear pathways for professional development, workers may lose their sense of purpose, leading to a decline in mental well-being. Offering training, mentorship, and new challenges can significantly uplift morale.

Strained Relationships with Managers

A poor relationship with one’s supervisor is often a key factor contributing to workplace dissatisfaction. When communication breaks down between employees and their managers, or when workers feel unsupported, their confidence and morale plummet. Trust and mutual respect are foundational for a healthy work environment, and the absence of these elements can lead to a toxic atmosphere that breeds negativity.

Disconnect from Colleagues

Team dynamics play an essential role in mental well-being. Employees who feel isolated or disconnected from their peers often report higher levels of stress and lower job satisfaction. Strong interpersonal relationships at work provide emotional support and a sense of belonging, which are crucial for maintaining a positive mindset. Conversely, poor team cohesion can leave individuals feeling lonely and undervalued.

Lack of Recognition & Feeling Valued

Employees need to feel that their efforts are recognized and appreciated. When contributions go unnoticed or unacknowledged, it can result in a deep sense of dissatisfaction. Recognition doesn’t always need to be monetary—simple gestures of appreciation can go a long way in making workers feel valued and respected. Without this acknowledgment, employees may begin to question their worth, leading to feelings of depression.

Inadequate Communication

Clear and consistent communication is vital in fostering a productive and harmonious work environment. When employees are kept in the dark about company goals, projects, or decisions, they can feel disengaged and disempowered. Transparent communication helps workers feel more connected to the organization, whereas a lack of it can breed frustration and uncertainty.

Absence of Pride and Purpose in Work

Feeling a sense of pride and purpose in one’s job is perhaps the most significant factor in mental well-being. Employees who believe in the value of their work and understand how their contributions align with larger goals are more likely to be motivated and fulfilled. Without this, work can feel monotonous and meaningless, driving down morale and contributing to mental health struggles.

The way ahead lies in creating a culture of wellbeing

This study shows that the traditional emphasis on flexibility and workload is only part of the bigger picture when it comes to mental well-being at work. To truly lift employee morale, businesses must invest in developing a supportive culture that fosters strong relationships, values personal development, and recognises contributions. Only then can we hope to reverse the downward trend in employee morale and increase overall workplace happiness.